Attendant, Card Room

REQ13237 Attendant, Card Room (Open)

POSITION SUMMARY:

The Attendant, Card Room is responsible for all card room inventories, preparation and delivery of playing cards, delivery of stationery and sundry equipment, to all gaming areas in a secure manner

PRIMARY RESPONSIBILITIES:

• Ensures the distribution and destruction of cards is performed in accordance with agreed secure procedures and policies utilizing the Playing Card Management System (PCMS)
• Ensures accurate and timely communication with the Supervisor, Card Room to ensure the complete security control of the card storage areas and replenishment process
• Anticipates, organizes, and coordinates the replenishment of cards, gaming equipment and stationary requirements across the gaming floor and Table Games Administration areas, working as a team
• Ensures all Inventory balance records across the card storage areas are accurate by completing physical checks on a regular basis
• Consistently seeks to develops an effective working relationship with team members and ensure a positive approach to tasks and duties as required
• Ensures self-compliance with departmental and company policies and procedures

KEY PERFORMANCE INDICATORS:

• Daily pit replenishment is completed with minimal issues and interruption to gaming floor
• Key attention to detail
• Consistently follow instructions from the Supervisor, Card Room
• Willing and able to lift and carry heavy equipment as required
• Able to follow all the policies and procedures within the Card Room environment and within the duties of the role
• Develops and encourages an effective team building environment

QUALIFICATIONS:

Experience

• Exposure to customer service and service-oriented roles would be advantageous
• Previous experience is not required as training will be provided

Education

• Secondary-level education

Skills / Competencies

• Basic mathematics
• Able to effectively read, write, understand, and communicate in Greek & English language
• Computer literate and able to use Microsoft Office products

PERSONAL COMPETENCIES:

• Meets agreed objectives and accepts accountability for results
• High level of personal integrity and ethics
• Self-motivated with the ability to work autonomously
• Congenial disposition and team player attitude
• Strong written and verbal communication skills
• Displays a high commitment to delivering results
• Ability to maintain discretion
• Approachable

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