Head Of Reception

Are you a talented Head of Reception looking to take your career to the next level?

We are looking for a highly skilled and experienced Head of Reception to lead the front-desk and call center team of a leading ophthalmology clinic in Athens, part of a multinational healthcare group. This is a key role for a person with excellent leadership and communication skills, who will ensure the smooth operation of daily patient services.

As a Head of Reception, you will be responsible for the below:

• Lead, mentor, and manage a team of receptionists and call center agents.
• Oversee daily operations and workflows to ensure high-quality patient service.
• Handle patient inquiries and resolve any issues or complaints effectively and professionally.
• Maintain a positive and collaborative work environment.
• Collaborate with other departments to improve internal processes.

For the Head of Reception role, you will need to have:

• Proven experience in a similar role within the healthcare sector.
• Strong understanding of medical terminology, specifically in ophthalmology (a significant plus).
• Knowledge of Greek public health insurance systems (e.g., EOPYY).
• Experience in managing cash and billing procedures.

Experience in a supervisory or management role within the healthcare industry. 

For the position of the Head of Reception, the company offers:

• Full-time employment (Monday-Friday).
• A competitive salary package.
• The opportunity to work in a modern and professional environment within a multinational group.

If you want to be a part of a team that makes a difference, send your CV today!

For any information, do not hesitate to contact Fenia Striglou by email at [email protected] or directly at +30 694 4030941.

Please note that for transparency and equity reasons, only those applications made online via our site will be assessed. After the screening of all the CVs received, we will only contact the candidates who meet the requirements of the job to arrange an interview. ​ All applications are considered strictly confidential.