It Support Specialist

Adecco HR is the global leader in HR services, certified in Greece with ISO 9001:2015 in the field of search and selection services and temporary placement. Adecco is currently seeking on behalf of its client, large company producing raw materials for confectionery, bakery, and ice cream, for a dynamic professional to cover the following position:

It Support Specialist 

Job Description

•    Provides first and second level IT support across the organization 

•    Diagnoses and resolves hardware, software, network and printing issues

•    Escalates complex incidents when necessary and follow up to ensure resolution 

•    Manages user accounts, access rights and system configurations

•    Maintains and update documentation, user manuals and troubleshooting guides

•    Supports employees with training and guidance on IT system and best implementations

•    Participates in key IT project, including rollouts , upgrades , and system implementations

•    Monitors recurring issues and propose long – term solutions for system optimization 

Candidate Profile

•    Bachelor’s degree in Computer Science, Information Technology , or related field 

•    Minimum one (1) year of relevant experience 

•    Excellent command of Windows system, Office 365 administration, Active Directory , enterprise software and printing solutions

•    A solid understanding of networking (TCP / IP , DNS , VPN)

•    Very good knowledge of English Language

•    Ability to stay calm under pressure and provide excellent internal customer support

•    Competitive remuneration package 

•    Friendly and challenging working environment 

After the screening of the CVs, we will contact the candidates who meet the profile’s requirements to arrange an interview.

For more job openings please visit our website www.adecco.gr and register your CV in our database to be eligible for current or future job openings. It is highly recommended to use Google Chrome when registering your CV in the Adecco database. 

All applications are considered as strictly confidential.