training coordinator – athens

Do you have previous experience as a Trainer? Do you have the skills to support employees from all hierarchical levels, from entry to senior, in their professional skills development. Would you like to be part of a multicultural and multilingual team of a global leader in customer experience? If yes then this a great opportunity for a Training Coordinator.

benefits

For the Training Coordinator position the company offer:

• Competitive compensation and benefits package 
• Opportunities for professional development locally and internationally
• Private health insurance
• Diverse and multicultural environment

responsibilities

As a Training Coordinator your responsibilities will include:

• Develop professional skills of employees via designing, implementing, and delivering Training programs.
• Plan and coordinate training sessions according to operations demands and needs.
• Deliver training activities on a variety of topics and areas of expertise.
• Develop training content based on operations and/or client requirements.
• Maintain and track pre/post-training reporting using company’s training tools.
• Propose training program improvements to cover identified training needs.
• Adhere to company’s Training Process and policies.
• Propose Training Process amendments to optimize it and ensure its smooth implementation.
• Identify relevant actions and oversee the development of members of the Training team.

requirements

The ideal candidate for the Training Coordinator position should have:

• Communication skills, including communication at executive level.
• Presentation and public speaking skills.
• Ability to perform in a fast-pace and deadline-driven environment.
• Understanding and knowledge of global training standard, processes, and tools.
• Ability to establish strong and lasting business relationships with internal and external stakeholders.
• Ability to design and develop reports to track KPIs and metrics.
• Training content development, including training lesson plans and visuals.
• Having 2-3 years of experience as a Trainer.
• Previous contact center experience will be considered a plus.
• Training or Coaching certification will be considered a plus.
• Excellent demand of English language
• French speaker will be considered a plus.

information

Vasilis Perivolas
+30 216 6001369

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Please note that for transparency and equity reasons, only those applications made online via our site will be assessed. After the screening of all the CVs received, we will only contact the candidates who meet the requirements of the job to arrange an interview. ​ All applications are considered strictly confidential.