EPAM Systems
Do you have a knack for technology? Are you at your best when supporting others? Do you have a proven ability to solve complex issues, covering technical needs? If so, we have the perfect opportunity for you.
Our End-User Support Service is looking for a Middle/Senior Support Engineer to support the office in Nicosia on-site and colleagues in Cyprus remotely.
#LI-DNI
Responsibilities
- Support IT infrastructure in the office in collaboration with the team
- Ensure equipment, documents and processes are in place
- Support people on IT-related issues
- Operate, maintain, upgrade and dispose of assets in the most cost-effective manner
- Be involved in the development of End-User Support Service
Requirements
- At least 4 years of experience as a Support Engineer or in a similar role
- Understanding of basic principles of hardware, software and networking
- Advanced skills in troubleshooting OS, hardware and network
- Knowledge of basic principles of asset management such as ITIL (or any other ITSM tool)
- Good spoken and written English
We offer
- Private healthcare insurance
- Regular performance assessments
- Family friendly initiatives
- Corporate Programs including Employee Referral Program with rewards
- Learning and development opportunities including in-house training and coaching, professional certifications, over 22,000 courses on LinkedIn Learning Solutions and much more
- All benefits and perks are subject to certain eligibility requirements
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