MUFG
Company Description
MUFG Investor Services is a trusted partner to many of the world’s largest public and private funds, providing asset servicing and operational solutions built for alternatives. With over $1 trillion in client assets under administration, we offer fund administration, banking, payments, fund financing, foreign exchange overlay, corporate and regulatory services, custody, business consulting, and more.
Operating from 17 locations worldwide, we help clients mitigate risk, enhance efficiency, and navigate the operational complexities of today’s investment management landscape. As a division of Mitsubishi UFJ Financial Group (MUFG), one of the world’s largest financial institutions with approximately $3 trillion in assets, we combine deep expertise with the strength and stability of a leading financial institution. To learn more, visit us at www.mufg-investorservices.com.
#LI-Hybrid
Job Description
- Operate & oversee reconciliation technology to deliver a full reconciled gross NAV to the client service team including cash, position, dividend & interest reconciliations.
- Work closely with our middle office team to ensure trade processing is complete, corporate actions have been booked correctly & security pricing is accurate.
- Additional responsibilities can include operation & oversight of reconciliation technology to deliver Investment Manager positions & profit & loss reconciliations
- Ensure client SLA’s are strictly adhered to
- Work hand in hand with our client service team to provide superior customer service to hedge fund managers and investors
- Ownership, management and resolution of all client & internal client queries
- Develop and maintain relationships with client service teams & hedge fund clients
- Initiate frequent, proactive communication with internal clients, as directed, to verify perceived levels of satisfaction and demonstrate proactive service
- Ensure all professional relationships internal and external are maintained at the highest level
- Business Continuous Improvement is a core part of the job. We are constantly striving to analyze our processes through the use of Kaizen. The goal is to create efficiencies and then take on more work in the same amount of time
- Assist in the new clients’ onboarding processes
Qualifications
- University degree in Finance, Accounting, Math, or an equivalent combination of education and related work experience
- Awareness of the needs of clients and an ability to deliver an excellent client service
- An analytical mind and a willingness to embrace new technologies to identify new solutions & inefficient processes
- Excellent communication and interpersonal skills
- Proven investigative, analytical and problem-solving skills
Additional Information
What’s in it for you to join MUFG Investor Services?
Take a look at our careers site and you’ll find everything you’d expect from a career with the fastest-growing business at one of the world’s largest financial groups. Now take another look. Because it’s how we defy expectations that really defines us. You’ll feel that difference in all kinds of ways. Our vibrant CULTURE. Connected team. Love of innovation, laser client focus, and next-level LEARNING & DEVELOPMENT. Oh, and we really walk the talk when it comes to HYBRID WORKING.
So, why settle for the ordinary? Apply now for a Brilliantly Different career.
MUFG is an equal opportunity employer.
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