Operations Coordinator

#MM89089

Type: Full time

M.S Security Group is seeking an Operations Coordinator for our growing Limassol-based team.

Main Responsibilities:

Operational Monitoring and Updating:

• Updating the Operations database (Excel) constantly based on client vessel schedules, TL daily reports, and Port agent updates and ensuring each operation is recorded.

• Update the Line for changes to vessel berthing prospects of upcoming embarkation, replacement or disembarkation operations.

• Updating of the Monday’s boards with all upcoming and completed Operations of the Line.

Daily email correspondence:

• Co-ordinate via email the Operations of the Line by informing the vessel Master, Port agent and security guards for any upcoming embarkations, disembarkations or replacements of our security teams.

• Follow up with the Port agents on the berthing prospects of the vessel and any movements of security equipment on or off the vessel.

• Request the Company evaluation form from the Master upon the completion of each disembarkation or replacement operation.

Monitoring of emails and WhatsApp groups:

• Monitor all emails received during the day and ensure that we respond in a timely manner.

• Monitor all the correspondence in the WhatsApp groups, receive updates from the TLs, read the daily reports and any other embarkation/disembarkation reports and report any discrepancies to the Operations Line Manager.

Daily container/reefer inspections:

• Ensure we receive and review the container/reefer inspection forms from the security TLs and record the number of inspections to Monday’s board.

Completion of Operations / Company evaluation forms:

• Provide an email update upon the completion of each vessel operation to the Management.

• Provide an email update upon receiving each company evaluation form to the Management.

Weekly/monthly reports:

• Prepare on a weekly basis every Monday the number of active vessels, active security guards and upcoming embarkations to the Line Managers

• Prepare on a weekly basis, every Friday, the Operations Check table to the HOD with the Operational status of all upcoming operations for the next 5 days. (Berthing prospects, Flight tickets, Communication with port agents)

• Prepare on a monthly basis the Insurance calculations for the HOD

• Prepare on a monthly basis the total number of inspections done on board by our security guards for the Operations Supervisor.

ISO filing and MLC:

• Ensure that all necessary ISO and MLC records related to the Operations, are properly and securely filed and kept available, as per company, ISO and MLC requirements.

Equipment Monitoring:

• Review daily the security equipment on board each vessel, record each embarkation or disembarkation on Monday’s board and update the equipment status with any discrepancies or deficiencies.

Additional duties:

• Carry out other department-related tasks when required by the HOD or Department Supervisors.

Key Requirements:

• Ability to deal with people of different nationalities in a professional, human oriented and tactful manner.

• Excellent command of the English language both written and verbal.

• Proactive, analytical, can multitask and work under pressure/within deadlines.

• Able to work well both independently and within a team.

• Proactive, takes initiatives and well organized.

• Very good computer skills (Microsoft Office & HR Software)

• Thorough knowledge of STCW 95 & MLC 2006

Key Skills:

• Ability to deal with multiple tasks and ships’ security operations in a professional and tactful manner.

• Ability to deal and properly communicate, cooperate and coordinate with a variety of personalities and individuals of different nationalities.

• Human Oriented.

• Analytical, well organized and swift in processing.

• Diligent and attentive to details.

• Excellent knowledge of PANGEA and company OPS software.

• Excellent knowledge of OPS Department Protocols.

What we offer:

• Competitive salary package

• 13th salary

• Private Health insurance

• Pension Fund

• Employee Benefit Card

• Lunchtime buffet

• A fast-growing and vibrant company

• Great opportunities for career progression

• Exciting company activities, including team-building outings, corporate gatherings and events

To apply for this vacancy, please send your CV, to [email protected] quoting “Operations Coordinator”