Engineer, Resort Audio Visual

REQ12475 Engineer, Resort Audio Visual (Open)

POSITION SUMMARY:

The Engine, Resort AV will be responsible for the 24/7 Resort AV systems and Services including Four Winds, Background Music, Public Area Media and Gym TV across all Melco properties.

They will manage the daily operations, implement preventive & corrective scheduled maintenance routine, debug, troubleshoot and make programming changes to the systems according to operational needs.

PRIMARY RESPONSIBILITIES:

• Supervises, reviews, assigns and carries out daily operational tasks to ensure all resort AV systems in Melco Properties are in good working condition
• Ensures high standard of Technical services across Melco Properties are kept at all times
• Performs regular maintenance work according to the Operation & Maintenance manual skillfully and carefully
• Supports internal events on setup live feed for Digital AV signal distribution
• Provides AV consultation and design services to Project team and other user departments for upcoming projects and enhancement and facilitate preparation planning
• Implements AV services over a combination of Media systems; manages and reviews user support activities and also monitors problem response and resolutions
• Works close with Manager/ Assist. Manager on AV planning and implementation of company-wide Resort AV systems; evaluates AV plans as they pertain to in-house technological needs
• Leads the troubleshooting and ad-hoc maintenance work in case of equipment/ system breakdown
• Assists on planning and execute the team’s roster and make necessary changes when required
• Coordinates with appointed outside contractor or vendors in carrying out the work to be done for installation, operation and maintenance of any AV related equipment

Administrative:

• Motivates, trains and develops employees with direct reports
• Develops and executes succession plan of the employees with direct reports
• Implements applicable disciplinary action should there be violations with the Code of Discipline committed by the direct reports

Ad Hoc:

• Performs tasks and/or fulfil responsibilities that may be assigned by management and/or immediate superior as the business operations required

QUALIFICATIONS:

Experience

• A minimum of four (4) years of pertinent experience in relation to the position
• Two (2) years of work experience in Casino/Hotel/Entertainment industry on property wide AV system operation and maintenance will be considered a strong advantage

Education

• Certificate/Diploma in AV/ Electronics/ IT or any relevant course would be an advantage.
• AV discipline and/or relevant AV technology training will be a plus

Skills / Competencies

• Strong programming skills in BGM and central control systems
• Strong knowledge of FourWinds media players is an advantage
• Proficiency in relevant computer programs, CAD, Project management, and dedicated AV software
• Understanding on how digital signal transmission process and distribution through data network
• Understanding of AV network protocols and high competence in cutting edge AV technology
• Excellent oral and written communication skills in English
• Ability to analyze and develop system architectural drawings
• Strong strategic planning skills
• Team work spirit and supportive within department members
• Problem solving abilities
• Pro-active, Can Do attitude
• Strong ability to work under high pressure
• Available to offer support on specific AV issues to a 24/7 operation
• Willingness to work hands on whenever required

Read Full Description