Head Therapist

#AS90108

Type: Full time

Join Our Team as a Head Therapist at Ararat Signature Collection!

Key Responsibilities:

• Lead, supervise, and mentor the team of therapists to ensure exceptional service and professional standards.

• Provide a variety of treatments (e.g., massages, facials, body treatments) and ensure that each session meets the clients’ needs and expectations.

• Conduct consultations with clients to determine their specific health or wellness needs and recommend appropriate therapies.

• Monitor the performance of therapists and provide guidance or feedback for skill development and service improvement.

• Maintain knowledge of the latest industry trends, techniques, and products and ensure that these are incorporated into the spa services.

• Ensure all treatment rooms and equipment are properly maintained, hygienic, and fully stocked.

• Coordinate therapist schedules and manage treatment bookings to ensure maximum efficiency.

• Handle guest concerns or complaints related to therapy services and ensure swift and satisfactory resolution.

• Collaborate with Wellness & SPA management on creating new treatment offerings, packages, and seasonal promotions.

• Uphold strict health, safety, and sanitation standards in line with company policies and regulatory requirements.

• Provide training for new therapists and facilitate ongoing educational opportunities for the team.

Qualifications:

• Certification in Massage Therapy, Esthetics, or relevant field (or equivalent qualifications based on the type of therapy offered).

• At least 3–5 years of experience in a therapeutic role, with at least 1 year in a supervisory or leadership capacity.

• Strong knowledge of various therapeutic techniques and wellness practices.

• Excellent communication, interpersonal, and leadership skills.

• Ability to create a positive, welcoming, and professional atmosphere for clients and staff.

• Knowledge of health, safety, and sanitation standards.

• Proficiency with spa management software is a plus.

• Ability to work flexible hours, including evenings and weekends.

Preferred Qualifications:

• Additional certifications in specialized therapies (e.g., aromatherapy, reflexology, hydrotherapy, etc.).

• Experience working in a luxury or high-end spa environment.

• Fluent in English and multilingual abilities are a plus.

Benefits:

• Attractive salary package based on qualifications and experience.

• 13th salary.

• Career progression opportunities within a prestigious hospitality company.

• Comprehensive training and induction programs.

• Experience with a high-profile luxury hospitality brand (equivalent to 5* hotels).

• Group-wide professional development opportunities.

• Free daily meals.

How to Apply:

All applications will be treated with the strictest confidentiality. Interested candidates are invited to submit their applications directly to [email protected].

Note: Due to work permit restrictions, all applicants must be eligible to live and work in Cyprus.