Barista

POSITION: Barista

DEPARTMENT: Food & Beverage

REPORTS TO: Café Manager

FLSA STATUS: Hourly/Non-Exempt Part-Time

Summary

ASM Global, the leader in privately managed public assembly facilities, has an excellent opening for Barista at ASM Global/ Franklins Café & Market. Responsible for cash handling, customer contact and expediting while providing fast, efficient and friendly service at all times. Engages with guest through smiles and greetings, offering product information, providing selling suggestions and always giving a genuine thank you.

Essential Duties and Responsibilities

Include the following. Other duties may be assigned.

Follows the Branded concepts/PREMIER operational policies and procedures, including Cash Handling, Safety and Security, to ensure the safety of all employees during each shift.

Accurately processes cash register transactions, inputting product costs, giving back change, processes debit and credit cards, traveler’s checks, coupons and gift certificates Maintains a clean and organized workspace so that fellow employees may locate resources and product as needed.

Maintains the security of cash at all times and adheres to PREMIER Cash Handling Policy.

Adheres to the monitoring of product pricing, signage and placement and the use of product shelf tags and accompanying UPC codes.

Knowledgeable of all equipment and function required to make a successful product.

Provides quality beverages and food products consistently for all customers by adhering to all recipe and presentation standards.

Keeps food and beverage shelves stocked.

Keeps outlet clean and wipes down tables, shelves, counters, glass and any other surface that needs cleaning.

Represent PREMIER as the Customer Service Agent providing quality, skilled guest service while ensuring the prompt and immediate check out of our guest. Expedite the efficiency and flow thru of guest check out and oversee the self-checkout POS System.

Assists with new employees training by positively reinforcing successful performance and giving respectful and encouraging feedback to lead to success.

Monitors the proper recording of employees’ meals and meal vouchers.

Notifies Leads/Managers regarding guest’s complaints and concerns.

Performs other related duties as assigned by supervisor

Qualifications

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Education and/or Experience

Must have a High School Diploma/GED

Must have sufficient math ability to accurately add, subtract, divide, multiply and perform other basic business math calculations and pass basic math skills test.

Must speak, be able to read and understand English well enough to converse with customers, supervisors and employees.

Understand written and oral direction and communicate effectively with others.

Skills and Abilities

Must possess good organizational skills.

Must have ability to follow directions and effectively perform the work

Ability to work closely with others

Memorize products sold within the Branded location.

Must have a pleasant personality and adhere to Uniform Standards policy.

Must be able to work in a fast paced environment.

Must be able to work various shifts and hours to include holidays and weekends.

Computer Skills

This position requires ability to operate a Micros cash register and other POS systems as assigned.

Other Qualifications

Must have current ServeSafe certification.

Must have LEAD Training through California Alcohol Beverage Control.

Must have current TIPs certification.

Negative TB test

Physical Demands

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is regularly required to move around the facility; to stand for long hours during events; talk and hear. This position may require work inside or outside of the building, as needed by events.

Note

The essential responsibilities of this position are described under the headings above. They may be subject to change at any time due to reasonable accommodation or other reasons. Also, this document in no way states or implies that these are the only duties to be performed by the employee occupying this position.

To Apply

Apply at- [Link to job posting in RM]

Edva Rivas

SMG‐The Greek Theatre

2700 N Vermont Avenue

Los Angeles, CA 90027

Applicants that need reasonable accommodations to complete the application process may contact (323) 391-6001

ASM Global is an Equal Opportunity/Affirmative Action employer, and encourages Women, Minorities, Individuals with Disabilities, and protected Veterans to apply. VEVRAA Federal Contractor.