client care in bosnian, greece – athens

job details

posted
location
athens, attica
sector
customer service
job type
permanent
reference number
14982
contact
despina georgousi, randstad hellas

“Work from home” is the new normal in the business world!

Are you a native Bosnian or Croatian speaker with fluent English skills?  Do you pride yourself with excellent customer service skills? Would you like the opportunity to work remotely from your own personal space? Well, we have a fantastic opportunity to develop and grow your skills whilst working for a leading multinational organization based in Athens as a Bosnian – Croatian Customer Service Advisor.

Do you want to know how COVID-19 has affected the recruitment process and when will you be in a position to relocate to Greece?

Our Multilingual Recruitment team invites you to participate at our online live chat events that take place twice per week for this opportunity! We hold two recruitment chats every week as stated below:

Every Tuesday between 16:00 and 17:00 (GMT +3). Register here.
Every Thursday, between 11:00 and 12:00 (GMT +3). Register here.

You will have the opportunity to e-meet our team & ask any related to the COVID-19 situation question but not only. It is easy and free as all you need to do is to register to one of the links above by using your smartphone, tablet, or computer and join our live chat session. No need to download an app or software. We remain at your disposal in case you need any guidance at [email protected] or at +30 216 6001370.

***Please note that in case you are a local candidate, based in Greece, hiring will be immediate as the current needs, remain urgent, no matter the situation, so what’s best than grabbing the chance and applying now.***

benefits

The company offers for this Bosnian – Croatian Customer Service Agent-Work from Home position:

  • Excellent salary (14 salaries per year)
  • Performance or / and once-off bonuses
  • The necessary equipment you need in order to work from home
  • Remote training program with virtual / chat sessions
  • Career development opportunities
  • Employee relations department supporting you with to integrate to the Greek system
  • Fun HR digital initiatives

responsibilities

As a Bosnian – Croatian Customer Service Agent-Work from Home your main duties will be the following: 

  • Act as the first point of contact for all Bosnian – Croatian callers
  • Respond and record customer inquiries raised through inbound calls
  • Maintain solid customer relationships with Bosnian – Croatian customers abroad by handling questions with speed and professionalism
  • Troubleshoot and resolve common technical problems  
  • Delight customers with your knowledge and expertise in order to exceed their expectations

requirements

In order for your profile to match the Bosnian – Croatian Customer Service Agent-Work from Home role, you need to possess most of the below skills:

  • Native command of the Bosnian or Croatian language 
  • Proficiency in English
  • Communication skills
  • Technical mindset

information

If this sounds like you or someone you know, we want to hear from you today! Apply online by clicking the “Apply now” button!

Please note that for transparency and equity reasons, only those applications made online via our site will be assessed. After the screening of all the CVs received, we will only contact the candidates who meet the requirements of the job to arrange an interview. ​ All applications are considered strictly confidential.

#remote #workfromhome

apply now
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