Work type: Staff
Location: Newark
Categories: Student Affairs & Services, Full Time
PAY GRADE: 28E
CONTEXT OF THE JOB: Under the general direction of the Assistant Director for Fraternity and Sorority Leadership and Learning, this position serves as a primary advisor for the Multicultural Greek Congress (MGC), culturally based fraternities and sororities including NPHC, and the Special Interest Greek Council (SIGC). The Program Coordinator will facilitate positive learning experiences supporting holistic student development and the academic mission of the University. Provide leadership and learning-outcome based programs to students. Partner with students to develop vibrant inclusive communities which encourage student engagement, a culture of care for all members, values-congruent decision-making, and the cultivation of skills and knowledge so students may become citizens and leaders in our increasingly global society. Opportunity to serve on a variety of department and divisional committees.
Review of applications will begin August 30, 2021.
MAJOR RESPONSIBILITIES:
Student Engagement – Council Leadership:
Provide advisement, education, training, and developmental support to individuals and chapters in one or more councils (IFC, MGC, CPC, SIGC). Provide council officer training and transition support, including best practices related to each council and officer position. Enhance student learning through engagement, encourage student-led programs, ensure sound council operations, and facilitate annual program plan initiatives.
Develop curriculum, teach leadership skills, and facilitate leadership and educational programs for council(s) and council officers (council leader’s retreat, council transition retreats, etc.).
Supervise and assist in the coordination of recruitment, bid process, and grade review of prospective members for respective council(s) including extension/expansion efforts and educational programs surrounding recruitment and/or intake.
Oversee council program initiatives for respective councils including relevant education for member chapters and major events, like Step Show, Meet the Greeks, Community Luncheon, Retreats, SIGC New Member Welcome, semester speakers/lectures, etc.
Assist respective council(s) in implementing initiatives related to council(s) strategic plan and semester calendar. Develop strategies to successfully lead respective council(s) in fulfilling plan priorities. Attend regular council meetings to discuss program plan and strategic plan implementation, explore student ideas and concerns, facilitate team development, provide motivation and direction to the students, and discuss ideas to improve the member experience. Constructively manage personnel issues and conflicts, respond to role-related issues, and recommend appropriate solutions for the team.
Coordinate council officer attendance at conferences, including registration, travel, and accommodations.
Student Engagement – Chapter and Community:
Serve as the primary liaison to a portfolio of inter/national fraternities and sororities, alumni/ae advisors, and undergraduate chapters regarding chapter operations, extension/expansion, university policies, conduct cases, and other relevant issues.
Educate student leaders and assist them in maximizing their chapter’s potential for operational success and compliance with university and department expectations.
Help students understand their rights and responsibilities as good citizens by explaining and enforcing policies and procedures through department and inter/national organization educational conferences, summits, leadership opportunities, and other methods. Work to solve community and individual student problems.
Develop curriculum, teach leadership skills, and facilitate educational programs for individual chapters, chapter officers, and the fraternity/sorority community (Leadership & Learning Academy, senate meetings, chapter officer training, risk management training, etc.)
Oversee compliance with University of Delaware and national policies related to hazing, discrimination, alcohol and drug use/abuse, sexual assault, liability, and risk management.
Programmatic and Administrative Responsibilities:
Contribute to the development of a culture of student partnership and ownership. Actively develop and promote community initiatives designed to engage students in the college experience based on national best practices for engagement and retention.
Support chapter performance and compliance with the FSLL Accreditation program and review chapter submissions. Manage the collection, review, and reporting of summary reports for respective councils. Collect and evaluate significant data related to the program.
Coordinate departmental assessment projects. Directly engage in formal assessment design, analysis, report authorship, and presentations of student engagement outcomes in a cycle of continuous, evidence-based improvement.
Responsible for the coordination of on-site and front-line response to crisis situations for respective council(s), including those that are highly complex in nature and may be life threatening. Provide non-clinical student counseling, student mediation, crisis intervention, and referral services. Identify critical issues, assess student behavior, and communicate effectively with supervisor to formulate response (educational and student conduct) to student concerns.
Educate students and advisors about University Code of Conduct, facility policies and procedures, relevant local, state, and federal laws, and fire and safety codes.
Work in partnership with the Office of Student Conduct to support organization and individual member accountability.
Advise student boards through the allocations of funds for community wide events or the planning and implementation of programming such as National Hazing Prevention Week, Greek Week, Airband,
Assist supervisor in implementing major departmental initiatives related to department strategic plan and program plans.
Maintain accurate demographic, statistical, and academic performance information regarding Fraternity and Sorority Life (membership rosters and individual, chapter, and community-wide grade calculations).
Participate in department, division, and institution professional development and growth opportunities to maintain current knowledge of student development and student learning research, theory and practice that best serve the needs of students. Develop scholar practitioner practices to create and share knowledge with colleagues.
Maintain relationships with key division and institution partners.
Supervise and assist in the coordination of sponsored lectures and other campus-wide programs.
Perform other job-related duties as assigned.
QUALIFICATIONS:
Master’s degree required in student personnel or other related discipline and one-year related experience, or equivalent combination of education and experience.
Knowledge of fraternity/sorority policy, structure, and culture.
Knowledge of college student learning and development theories.
Commitment to and knowledge of multicultural and diversity issues.
Ability to work effectively with a wide range of constituencies in a diverse community.
Excellent written and verbal communication skills, organizational skills, presentation skills, and program development skills are essential.
Ability to develop and coordinate multi-task projects and implement large-scale programming events. Ability to manage multiple tasks and effectively prioritize among competing needs.
Ability to apply learning outcome approaches preferred.
Proficiency in training, group facilitation, programming, advertising, and/or marketing events.
Ability to provide direction and guidance in maintaining existing programs. Ability to create new programs.
Knowledge of student support programs and services and crisis intervention techniques; non-clinical front-line assessment and referral skills; and organizing and coordinating skills.
Ability to assess contract compliance and product/service quality.
Ability to interpret, adapt, and apply guidelines and procedures.
Ability to foster a cooperative work environment.
SPECIAL REQUIREMENTS:
Ability to work a flexible schedule including many nights and weekends.
Notice of Non-Discrimination, Equal Opportunity and Affirmative Action
The University of Delaware does not discriminate against any person on the basis of race, color, national origin, sex, gender identity or expression, sexual orientation, genetic information, marital status, disability, religion, age, veteran status or any other characteristic protected by applicable law in its employment, educational programs and activities, admissions policies, and scholarship and loan programs as required by Title IX of the Educational Amendments of 1972, the Americans with Disabilities Act of 1990, Section 504 of the Rehabilitation Act of 1973, Title VII of the Civil Rights Act of 1964, and other applicable statutes and University policies. The University of Delaware also prohibits unlawful harassment including sexual harassment and sexual violence.
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