Technology Business Analyst – Manager in Bangalore, India

Technology Business Analyst – Manager

Tax

Requisition # BLR00BQO

Post Date 7 hours ago

Preferred:

• MBA (13+ years of relevant work experience)

• Tax background

• CSPO/ Enterprise level product management – Should have an experience of managing or supporting workstreams / project initiatives in large scale transformation projects. Strong experience in problem solving and driving change through technology.

• Agile Knowledge, DevOps/CICD

Job specification: Information Technology Business Analyst for NCIT (Technology Projects)

As a Business Analyst, you will have the opportunities to work with talented people from around the globe to deliver exceptional client experience to our business. You will be part of key EY GDS TAX GCR Technology transformation program as well as cross-organization initiatives and projects.

Core competencies / skills & key responsibilities

As the Business Analyst, your responsibilities and expectations include, but not limited to the following:

• Analyse complex business problems and determine the best Information Technology solutions

• Data gathering and analyse business and user needs

• Provide options and recommendations to business and/or Information Technology teams

• Work closely with project team and business to determine the best feasible Information Technology solutions

• Ensure requirements are documented in a manner suitable for the intended audience and are understandable, unambiguous and capable of being implemented and tested

• Analyse Information Technology’s application data requirements and document data mapping between systems

• Manage requirements throughout project lifecycle by maintaining agreement between business and project team

• Establish traceability of requirements to the business vision

• Work with business and Quality Assurance team to identify and document testing scenario

• Development of business case and change request

• Manage the delivery of small enhancement/change request

• Assess End to End processes to identify improvement/automation opportunities and create automation/transformation roadmap

• Well versed with contemporary technologies & leading tools, RPA, ML/AI, Microsoft Technologies, Microsoft Power Platform and Analytics, also have a proven record of implementing large scale Transformation project

• Experience in process due diligence and diagnostics, building solutions and process restructuring.

• Ability to set up lag and lead indicators for measurement in the system. Build and drive calibration models to drive standardization across onshore and offshore.

• Experience in delivering end to end projects delivering on key metrics around customer satisfaction, cost reduction and efficiency improvement.

• Demonstrated skill at data cleansing, data quality assessment and using analytics for data assessment

• Collaborate with various functions to ensure the system solutions meet the functional requirements

Skills and attributes for success

• Good interpersonal, communication, and organizational skills

• Strong in analytical thinking

• Ability to determine “fit for purpose” requirements

• Proficient in facilitating requirement gathering discussions

• Strong stakeholder management skills, both internal or external

• Ability to prioritize work and flexible in handling multiple projects/requests simultaneously

• Ability to deal with changes under minimal supervision

• Ability to work with people from different geographical locations and time zones

• Strong business acumen

To qualify for the role, you must have

• Minimum 5 years of Information Technology experience as developer or business analyst

• Proven experience in writing and reviewing business/ functional and non-functional/ system level requirements

• Excellent written English and verbal communication skills

Ideally, you’ll also have

• Basic application and architectural knowledge built upon Microsoft platform/technologies, e.g. .NET, SQL, SSIS, Azure

• Familiar with IT methodologies e.g. Agile, DevOps

What we look for

Highly motivated individuals with excellent problem-solving skills and the ability to prioritize shifting workloads in a rapidly changing industry. An effective communicator, you’ll be a confident leader equipped with strong people management skills and a genuine passion to make things happen in a dynamic organization. If you’re ready to take on a wide range of responsibilities and are committed to seeking out new ways to make a difference, this role is for you.