Administrative Assistant

Position Type:
Secretarial /Clerical/Secretary

Date Posted:
8/11/2021

Location:
Odyssey Charter School

Date Available:
Immediately

District:
Odyssey Charter School

Description: Administrative Assistant, Tier 1 IT Support

Terms of Employment: 12-month Employee

Reports to: Manager, Information Technology

Salary: 2021-2022 Odyssey Charter School Teacher Salary Scale

The future is brighter than ever for Odyssey Charter School, and we are in search of highly-motivated, equally passionate individuals to join our Team! Odyssey is a full-scale K-12 Charter School currently serving 2,000 students. Our School has a growing dual immersion program, innovative green Initiative, community food program, and high academic outcomes. Odyssey is united in our mission to prepare lifelong learners who are culturally aware, global citizens that utilize critical thinking and problem-solving skills grounded in the classical teachings of Greek education and language. This approach trains students to use the Socratic Method and inquiry approach to learning while leveraging their unique skills and talents in an equitable and democratic manner to create a positive culture where all students can find success.

Primary Function: Under direct supervision, installs, maintains, tests, and repairs systems and networks. Utilizes basic technical knowledge to support IT initiatives and provide first-level technical information systems support to the OCS Staff, Students and Families. Resolves routine technical problems.

Minimum Qualifications:
High school diploma or GED; at least 6 months of experience directly related to the duties and responsibilities specified

Higher education and/or experience that is directly related to the duties and responsibilities specified may be interchangeable on a year for year basis

Ability to work both independently and with a team

Ability to prioritize work flows

Proficient verbal and written communication skills

Excellent problem analysis, organizational, and prioritizing skills

Ability to work in a collaborative environment

High level of integrity and ethical standards

Respectful team player

Essential Duties and Responsibilities:
Respond to and resolve all IT help desk tickets on a daily basis and escalate issues where appropriate. follow up on any outstanding issues and close tickets accordingly. All tickets should be handled and closed within a reasonable timeframe defined by the nature of the request.

Assist in basic problem solving with various software applications and hardware systems for OCS Staff, Students and families.

Provide technical instruction and training for software applications and hardware systems as needed.

Accurately maintain IT record keeping systems and OCS user guides for employee reference.

Accurately track the disseminate the use of School equipment.

Assist department in maintaining proper levels of inventory for all equipment and materials.

Establish and maintain a tracking data base. Accurately perform data entry and maintenance of records in real-time, including, but not limited to, expenses and billing information, project documents, user instructions, general reports and/or systems errors.

Review, evaluate and recommend solutions relating to hardware and software acquisitions and/or network updates.

Assist with research, development and implementation of new technologies.

Assist in implementation of technology projects with moderate scope and impact.

Assist with installation, configuration and maintenance of computers, workstations and/or other related equipment and devices.

Effectively provide technical assistance and perform maintenance duties; including maintenance of all building copiers to ensure full functionality.

Maintain a working knowledge of the most up-to-date IT developments, processes and practices; includes staying abreast of latest news and developments in technology, such as; equipment, applicable laws, regulations, standards and/or systems.

Keep the IT Manager apprised of local, state and federal legislation, policies and practices, compliance and other related matters that could impact school operations.

Provide daily office supports including answering and responding to calls and managing IT office.

Performs additional duties as assigned.

Take all necessary and reasonable precautions to protect students, equipment, materials, and facilities.

Maintain accurate, complete, and correct records as required by law, district policy, and administrative regulation.

Works cooperatively with all staff and parents.

Performs other duties as assigned

Working Conditions and Physical Effort

Sitting and/or standing for long periods of time

Moderate physical activity. Requires handling of average-weight objects up to 25 pounds and/or standing and/or walking an average of four (4) hours per day.

Standard Requirements:
Favorable Criminal Background Check and Child Abuse Registry Check for the candidate who is offered employment

Tuberculin Test

Mandatory Direct Deposit of paycheck

Interested applicants must apply online through joindelawareschools.com or INDEED, and upload a resume and work history.

Please Contact Human Resources Manager with any issues applying online: [email protected]

Odyssey Charter School does not discriminate in employment or in educational programs, services or activities based on race, color, national origin, religion, gender, gender identity, sexual orientation, age, military/veteran status, disability, marital status or any other protected category in accordance with state and federal laws.