Cashier

The Utah Museum of Fine Arts is located on the campus of the University of Utah, and offers visitors the opportunity to explore over 5,000 years of human creativity with a collection of over 20,000 objects and art works from classic Greek and Roman antiquities to cutting-edge, contemporary art. Founded in 1914, the UMFA is the State of Utah’s official museum, creating exhibitions and programs which serve a wide array of audiences. The Museum is located in the award-winning Marcia and John Price Museum Building.

A position as a Museum Visitor Services Representative is a great opportunity for those looking to further their experience in customer service, communications, and community outreach as well as for those looking to become more familiar and involved with the museum world in general. Our Visitors Service Representatives are responsible for delivering excellent customer service while welcoming guests to the Museum, maintaining knowledge of exhibitions, events, Museum departments, processing transactions accurately, guiding visitors in the right direction as questions arise, and properly facilitating our public programs.

Assistance in event set-up and take down.

This position is less than 20 hours per week and may require weekends and some evenings.

Responsibilities

Provides excellent customer service to Museum guests

a. Greets each guest with a friendly face and helpful attitude

b. Ability to multi-task and prioritize

c. Accurately process transactions

d. Answers phone and responds to voicemail

Demonstrates museum knowledge

a. Responsible for general knowledge of Museum operations and departments

b. Awareness of current exhibitions and programs and understanding about works in our permanent collection

c. Receives updates via email, reviews general calendar and responds to email correspondence

d. Proficient in selling memberships and member benefits

e. Assist customers with calendar, exhibition, program and event questions

Maintains a team player attitude

a. Accomplish opening and closing tasks both independently and in small teams

b. Receive deliveries; check for accuracy and approve packing slips

c. Restock/check inventory levels of products and supplies

d. Remove all trash and food debris daily

Minimum Qualifications

Six months cashiering experience, basic mathematical skills, and demonstrated human relations and effective communication skills required. Word processing and spreadsheet skills may be preferred for certain positions.

Applicants must demonstrate the potential ability to perform the essential functions of the job as outlined in the position description.

Preferences

A successful candidate possesses exceptional customer service skills, is a self-starter with a dedication to quality, presentation and cleanliness. Reliability and dependability is a must.

Previous experience in retail or another customer driven environment.

Multilingual/Bilingual abilities are a plus.

Special Instructions Summary