Mines is consistently ranked among the top engineering colleges in the United States and ranks number one as the best public school in the state for best value colleges. Mines is located in the heart of Golden, Colorado, a western suburb of Denver. The campus location offers a small-town ambiance with close proximity to all that the Denver metropolitan area has to offer with an abundance of cultural events, museums, theaters and sporting venues. An arid climate and an average 300 days of sunshine per year make the area an ideal place to live, work and play. We seek individuals who value a diverse and inclusive community – offering different perspectives, experiences, and cultures that enrich the educational and work experience.
Description of Job
Position Title:
Coordinator for Housing Occupancy and Marketing
Pay Range:
$ 46,000 – $52,000
Mines takes into consideration a combination of candidate’s education, training and experience as well as the position’s scope and complexity, the discretion and latitude required in the role, work location, and external market and internal value when determining a salary level for potential new employees.
The Opportunity:
Under the general supervision of the Assistant Director for Occupancy Management, the Coordinator of Housing Occupancy and Marketing is responsible for every aspect of the housing process for students from marketing to room placement. Responsibilities include marketing, processing, placement, removal and withdrawal of housing occupancy for all residence halls and all Mines Park apartment housing, overseeing an estimated 2500 bed operation. The Coordinator of Housing Occupancy and Marketing serves on the professional staff team for the Department of Residence Life (“the department”) and implements the goals and objectives of the department daily. This is a full-time position that requires some flexible scheduling depending on time of year. The Coordinator of Housing Occupancy and Marketing will supervise student assistants and support all housing administration processes within the department; including applications, contracts, and placement utilizing departmental and university wide software systems. Marketing and communication from the department to potential and current students and families will originate with this position. The responsibilities of this position are outlined below, but may change as the needs of students, the department, and Colorado School of Mines change.
Responsibilities:
Under the general direction of the Assistant Director for Occupancy Management, the Coordinator of Housing Occupancy and Marketing directs all functions related to housing assignments for all campus housing (Residence Halls, Greek Housing, Apartments, and summer assignments) for students including the assignments for ~2500 bed spaces on campus, initiation of policies related to assignment priorities and procedures, and interpretation of policy to students, staff, and family members. It is the intent of this position to be able to expand and grow along with our department and as on-campus housing numbers increase.
Directs collaboration with third-party campus partner, Star Rez, to ensure functions of the housing management software is working for the department through regular and thorough testing, development of the student housing application, and management of PortalX housing portal.
Update process graphs in PortalX to configure and edit applications for yearly housing application processes, including first-year, second-year, themed learning, summer, and Greek Housing students.
Building reports in Star Rez to pull data, focusing on each specialized population in housing (Residence Halls, Greek Housing, Apartment and Summer assignments) to distribute to campus partners.
Review, monitor, and evaluate all aspects of housing placement, including student housing applications, contracts and placement utilizing the StarRez software system and the PortalX housing application portal.
Complete all billing processes and software interactions for student information. Includes setting dates, room configurations, housing rates, new terms, meal plans, check in and check out of students, open and close portals, export files to campus partners and internally; testing each process to ensure proper function and positive student experience.
Manage development of the department’s internal and external facing software including:
Housing management software (StarRez)
This position is the departmental PowerUser
Website (WordPress)
Residence Life’s social media accounts
Oversee billing procedures for the department, including Xcel Energy, billing for housing with Banner and during the transition to Workday
This position with be the departmental point person for the universities transition to Workday Enterprise Management
Work alongside Residence Life Administrative Assistant to ensure that rent and utilities for Mines Park Apartments are run within the campus databases each month.
Responsible for communication with Blastercard and Mines Dining to reconcile meal plans for billing as well as make changes when necessary.
Direct supervision of a student marketing assistant and operations assistants
Responsible for website content development, communication, and evaluation of information posted across all external-facing media regarding the Department of Residence Life
Recurring development of departmental marketing, highlighting all Mines on-campus housing options, to get the most information to students who are prospective first-year students, all the way to graduate and family members living on-campus.
Develop and implement marketing strategies for all applicants to understand the entire application process, from the time a student is accepted to the institution, through their graduation.
Assess processes, and procedures to ensure that the student experience with housing placement is user friendly and student focused.
About Mines & Golden, CO:
Mines is consistently ranked among the top engineering colleges in the United States and ranks number one as the best public school in the state for best value colleges. Mines is located in the heart of Golden, Colorado, a western suburb of Denver. The campus location offers a small-town ambiance with close proximity to all that the Denver metropolitan area has to offer with an abundance of cultural events, museums, theaters and sporting venues. An arid climate and an average 300 days of sunshine per year make the area an ideal place to live, work and play. We seek individuals who value a diverse and inclusive community – offering different perspectives, experiences, and cultures that enrich the educational and work experience.
Equal Opportunity:
Colorado School of Mines is committed to equal opportunity for all persons. Mines does not discriminate on the basis of age, sex, gender (including gender identity and gender expression), ancestry, creed, marital status, race, ethnicity, religion, national origin, disability, sexual orientation, genetic information, veteran status or current military service. Further, Mines does not retaliate against community members for filing complaints regarding or implicating any of these protected statuses.
Mines’ commitment to nondiscrimination, affirmative action, equal opportunity and equal access is reflected in the administration of its policies, procedures, programs and activities and in its efforts to achieve a diverse student body and workforce.
Through its policies, procedures and resources, Mines complies with federal law, Colorado state law, administrative regulations, executive orders and other legal requirements to prevent discrimination (including harassment or retaliation) within the Mines campus community and to address potential allegations of inequity or concerns for safety.
Total Rewards:
Mines is proud to provide exceptional benefits that include pay, health & wellness and work/life balance offerings. Our portfolio of benefits includes medical, dental, vision, disability insurance, flexible spending accounts, life insurance, and retirement savings plans. Additionally, Mines employees are eligible for tuition benefits (for employees and dependents), generous paid holidays and leaves and discount programs. For more information, visit Mines benefits.
Minimum Qualifications, Substitutions, Conditions of Employment & Appeal Rights
Minimum Qualifications:Education and Experience:
Bachelor’s Degree in a relevant discipline, or an equivalent combination of education and experience
Progressive and extensive experience working within a higher education setting; understanding of student services.
Understanding of a university’s yearly housing, assignments, and operations cycle
Knowledge, Skills, and Abilities:
Demonstrated ability to relate to individuals and groups with widely varying backgrounds, perspectives, education, and skills.
University and Residence Life focused marketing and content creation
Multi-tasking and organizational skills with a high attention to detail
Preferred Qualifications:Education and Experience:
Master’s degree in a relevant discipline, or an equivalent combination of education and experience
Experience and progression within university housing operations, assignments, marketing, residence life
Past or current experience using StarRez housing management system, including PortalX
Using SQL/database query language
Knowledge, Skills, and Abilities:
Banner, MS Office suite, Workday Enterprise Management.
WordPress website management.
Experience working with apartment leases and yearly processes.
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