Do you enjoy talking to people from around the world? Are you an outgoing personality who is is looking for a job with great benefits and career development opportunities within the hotel industry? If the answer is yes, then apply now and become part of a company as Guest Relations Officer:
benefits
The company offers the following benefits for the Guest Relations Officer position:
- Work experience in a leading multinational company
- Growth and career development opportunities
- Friendly and supportive working environment
- Competitive package
responsibilities
As a Guest Relation Officer you are responsible for:
- Review arrival lists to welcome guests
- Attend to special guest events and answer their inquiries
- Help prepare welcome folders with collateral (e.g. room service menus, resort/hotel descriptions)
- Provide information about amenities, area and venues and promote services
- Anticipate guest needs and build relations with customers
- Assist with certain tasks (e.g. confirming travel arrangements, taking messages)
- Address customer complaints and escalate to Guest Relations Manager when needed
- Record information in the logbook daily
- Communicate with department for any guest complaint o concerns
- Ensure compliance with health and quality standard
requirements
For this position you need to have the following:
- Proven experience
- Proficiency in English; knowledge of additional languages will be considered as a plus
- Computer skills
- A customer-oriented and professional attitude
- An outgoing personality
- Outstanding communication abilities
- Excellent organizational and time-management skills
- Degree in Hospitality Management will be considered as a plus
information
If you believe that you are the perfect match for the Guest Relations Officer position apply for this job and take your next step for your career !
Have some questions ? Feel free to contact Maria Rizou at +302166001323 and [email protected]
Please note that for transparency and equity reasons, only those applications made online via our site will be assessed. After the screening of all the CVs received, we will only contact the candidates who meet the requirements of the job to arrange an interview. All applications are considered strictly confidential.
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