We are looking for an experienced Host to join our New York team.
Position Summary
The Host will greet, welcome and seat guests. The position will also take/confirm reservations, directing calls to proper employees and delivering the highest level of customer service.
Duties & Responsibilities
Welcome guests in a warm and friendly manner.
Seat guests and manage reservation lists
Manage both indoor and outdoor services
Accountable for taking reservations for restaurant
Resolves customer requests and questions
Respond to any guest concerns and ensure solutions are in the best interest of the guest and the restaurant
Motivate and exceed guest expectations
Continuous communication with FOH manager to discuss and relay any changes and special requests for guests
Qualifications
Minimum 2 years professional experience
Expert knowledge of guest information reservation system (OpenTable and Resy)
Must possess excellent and effective verbal and written communication skills
Strong sales, interpersonal, and organizational skills
Proficiency in Microsoft Office applications
Able to work in a fast-paced environment
Multi-lingual a plus
Strong leadership, interpersonal, communication, problem solving and creative solution generation skills
The statements in this job description are intended to describe the essential nature and level of work being performed. They are not intended to be ALL responsibilities or qualifications of the job.
For more information about estiatorio Milos visit our website at www.estiatoriomilos.com
Estiatorio Milos is an EEO Employer
More detail about Estiatorio Milos – Hudson Yards part of Estiatorio Milos
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