Located in downtown Austin and walking distance to the University of Texas campus, Hotel Ella is a stylish boutique hotel housed in the historic Goodall Wooten House, one of Austin’s original landmark estates. Constructed in 1900, the Greek revival-style mansion underwent an extensive renovation in 2013, and now offers the perfect balance between modernity and a rich history rooted in the fabric of the neighborhood and the university. With 47 guest rooms, a cabana-lined pool, and a wrap-around veranda overlooking our front lawn, Hotel Ella features beautifully designed outdoor and indoor spaces perfectly suited for your vacation, wedding, corporate event and more.
BENEFITS
We are proud to offer competitive wages, health benefits, 401k plans, paid-time off for employees working 25+ hours a week, and a 50%-off employee discount across ALL New Waterloo restaurants.
JOB OVERVIEW
Who you are: You are the glue that holds everything together. You are the hardworking heart of the house who understands the importance of cleanliness and safety.
What you’ll learn: People Skills, Effective Cleaning Techniques, Inventory Management, Safety and OSHA Requirements, Team Comradery, Cultural Awareness, Non-Verbal Communication, Guest Satisfaction
JOB QUALIFICATIONS/DESCRIPTION
This position is responsible for the cleanliness throughout the property including guest rooms, public areas, Back of House, exterior public spaces, and linens. Housekeepers are also responsible for the restock of in-room guest amenities and must ensure a thorough inventory control of these products.
This position will follow the policies, standards and guidelines established by New Waterloo, along with any other applicable government agencies.
The person having this position must:
Possess good communication skills,
Adhere to all standards of operations, policies and procedures, manuals, memos and oral instructions,
Responsible for completing an in-room checklist for each room assigned to,
Report and correct any deficiencies noted in guest rooms or public areas to the appropriate individuals,
Assist in the timely completion of all projects including mattress rotation, window washing, deep cleanings, etc.,
Maintain a high level of cleanliness and safety in the work area,
Maintain an increased awareness of safety issues throughout the property.
ABOUT NEW WATERLOO
New Waterloo is an independent hospitality company. We are students, teachers, and leaders. Bartenders, hotel managers, hostesses, and event planners. Architects, artists, and chefs. Writers, photographers, and travelers. Hospitality is in our blood. Our brands include South Congress Hotel / Hotel Ella / El Rey Court / La Condesa / Sway / Café No Sé / Mañana / Central Standard / Otoko / Il Brutto / Butler Park Pitch & Putt.
This position may be expected to perform other tasks and duties as needed or as directed. Employee responsibilities and job descriptions are subject to review and revision. Employees should develop + maintain the New Waterloo culture, values, and reputation with fellow staff, guests, vendors and partners.
New Waterloo is an equal opportunity employer and values diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
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