it helpdesk support – athens

Do you have experience in IT Helpdesk Support? Are you interested in joining a well-known and well-structured company participating in exciting IT projects? Then, grab this opportunity!

The IT Helpdesk Support position is full time and temporary (6-month contract) with further career opportunities, based in Athens.

benefits

The company offers to this IT Helpdesk Support position​:

• Competitive remuneration package
• Monthly meal tickets
• Private health insurance plan
• Modern & fresh workspace environment
• Further career opportunities

responsibilities

As IT Helpdesk Support, you’ll be part of a team with experienced professionals and your duties will be the following:

• Provide technical support and maintain IT systems equipment and applications of end users
• Troubleshoot, diagnose, and resolve technical hardware and/or software issues
• Administer and monitor day-to-day end users IT activities
• Complete tasks and ad-hoc requests in a timely manner, ensuring the quality of the result, follow-up of tickets according to the established SLA rules
• Train end users on existing/new technologies, processes and procedures
• Provide accurate information on IT products or services
• Implement additions, deletions and modifications to the supporting IT infrastructure

requirements

In order for your profile to match the IT Helpdesk Support position, you need to have the following skills:

• ≥ 1 years of experience in a similar role
• Degree in IT or relative field
• Basic Knowledge on Windows server administration
• Basic Knowledge on network topology e.g. LAN, WAN, equipment configuration, subnetting
• Very good communication skills in both Greek and English
• Completed military obligations, if applicable

information

If you have any questions regarding this IT Helpdesk Support vacancy, you can contact Konstantina at 216 6001379, from Monday to Friday between 10:00 and 16:00. We look forward to receiving your application, uploading your updated English CV by clicking the ‘apply now’ option.

In case that your application advances to the next stage, you may be automatically invited to submit a video, answering a few interview questions.

Please note that for transparency and equity reasons, only those applications made online via our site will be assessed. After the screening of all the CVs received, we will only contact the candidates who meet the requirements of the job to arrange an interview. ​All applications are considered strictly confidential.