Collection & Disputes Specialist

Are you ready to join one of the world’s leading global educational organizations with a strong presence across multiple continents?

Are you an experienced and talented professional, with strong communication and analytical skills, keen to work for a leading multinational company? 

Do you have experience in collections and a strong educational background?

If you want to build a stronger, more sustainable future and cultivate your career as a Collections and Disputes Specialist, please apply now!

As a Collections and Disputes Specialist your responsibilities will include:

• Managing customer collections, communication with parents through various channels (calls, emails)
• Oversee the end-to-end debt collection process(statements, dunning process in line with group policy)
• New enrolments payments monitoring
• Client’s accounts management and Education Tickets/Bank transfers/receipts
• Strong collaboration with the admissions team
• Oversee the invoicing process
• Provide support on revenue recognition matters
• Student contract management, renewals/reenrollments

The ideal candidate for the position of Collections and Disputes Specialist will be expected to have the following:

• Bachelor’s degree in Business Administration, Finance or any other field.
• Excellent knowledge of English (both written and verbal).
• End to end understanding of Collections & Disputes procedures.
• Excellent PC skills & knowledge of SAP
• Ability to prioritize, multi-task, able to perform under pressure, being meticulous and detail oriented.
• Advanced negotiation skills, problem solving, critical thinking and decision-making skills.
• Excellent customer and solution-oriented mindset, business acumen with attention to detail and passion to deliver great results.

Our client offers for the Collections and Disputes Specialist position:

• Attractive remuneration package
• Private Insurance
• Sable working hours Monday to Friday
• Dynamic working environment, focused on company’s values
• Opportunities for career growth within a multinational organization
• Continuous support and training 

For more information, you can contact  Marianna Gkavagia , +306952371220 , [email protected]

If you believe your profile could be a good match to this Collections and Disputes Specialist role, apply now! 

Please note that for transparency and equity reasons, only those applications made online via our site will be assessed. After the screening of all the CVs received, we will only contact the candidates who meet the requirements of the job to arrange an interview. All applications are considered strictly confidential.