Customer Service & Reservations Agent

  • Contract
  • Larnaca

Avis Budget Rent A Car



Avis Budget Rent A Car

#AB89398

Type: Full time

Avis Budget Rent A Car

Avis Budget Rent A Car is seeking a customer-focused individual to join our team in Larnaca as a Customer Service and Reservations Agent. The successful candidate will be responsible for handling customer inquiries and reservations, providing excellent customer service and ensuring a positive rental experience for all customers.

Key Responsibilities

  • Handle incoming back-to-back calls and emails daily to book quality reservations for our three brands worldwide.
  • Provide information on rental rates, policies and procedures.
  • Maintain knowledge of the company’s products, services and promotions.
  • Handle complaints and resolve customer service issues.
  • Respond to customer inquiries in a timely and professional manner.
  • Follow established procedures and guidelines.
  • Provide excellent customer service.

Requirements

  • Excellent knowledge of the English languages. Other knowledge of language will be considered as an advantage.
  • Computer literate.
  • Ability to work independently and in harmony within a team.
  • Strong Customer Service and interpersonal skills.
  • Pleasant, enthusiastic and adaptable personality.

Benefits

  • Competitive remuneration package (incl. 13th salary).
  • Opportunities for career development and advancement.
  • Extensive trainings.
  • Dynamic and growing team.
  • Career stability.
  • Discount on rental cars reservations.

To apply, please send your CV by email to [email protected]

Should you have any queries, please do not hesitate to contact us at: 24 822666

To help us track our recruitment effort, please indicate in your cover/motivation letter where (vacanciesintgreece.com) you saw this job posting.