Customer Support Officer

Type: Full time

VESSEL MARINE SERVICES (VMS) LTD is looking to recruit an energetic and enthusiastic Customer Support Officer to join their team in Limassol.

Responsibilities:

• Receive enquires from customer through various media.
• Handle the enquires from quotation up to the invoicing stage.
• Coordinate with the Principal, Supplier, Customer and Forwarding Agents during the process including but not limited to enquiry, quotation, order receipt and acknowledgement.
• Request for readiness, dispatch, freight tracking, documentation legalisation, invoicing, etc.
• Maintain effective communication with internal teams and external stakeholders to ensure seamless customer experience.
• Creation and control of all manual and electronic filing systems for customer sales cases.

Requirements:

• BSc in Shipping, Maritime or any other related field will be considered as an advantage.
• Ability and flexibility to work in a dynamic environment with tight deadlines.
• Excellent organizational, communication and teamwork skills.
• Ability to manage multiple responsibilities at once.
• Computer literate.
• Fluency in Greek and English.

If you believe you’re the right fit, send us now your CV: https://miegroup.global/careers/