Manager, Technical Compliance

REQ5314 Manager, Technical Compliance (Open)

Melco Resorts & Entertainment (Melco) is the developer and operator of the upcoming integrated resort, City of Dreams Mediterranean, which is expected to be the largest and premier integrated resort in Europe. The Company’s unique blend of design, entertainment and quality sets the company apart, making it the global leader in premium integrated resorts. As recipient of more than 650 awards international, regional and local awards, Melco’s esteemed achievements highlight the Company’s dedication to exceptional hospitality and service excellence. With its entire property portfolio honored with the top tier, Forbes Travel Guide Five-Star recognition, Melco leads among integrated resort operators in Asia. Melco’s four signature restaurants across Melco properties are honored by Michelin Guide Hong Kong Macau 2021 with a collective total of seven Michelin-stars. With its growing international presence and approximately 20,000 colleagues globally, Melco actively contributes to the communities in which it operates. The Company values colleagues as the heart of the business and was named one of the “Best Companies to Work for in Asia” by HR Asia for two consecutive years (2019-2020). Furthermore, Melco has received numerous accolades for its contributions to the community, including being named winner of “Community Award – Asia” at 2020 Industry Community Awards and being voted “Socially Responsible Operator of the Year” at International Gaming Awards 2019.

As part of Melco, City of Dreams Mediterranean will be driven by the Company’s commitment to excellence. It is set to be a world-leading integrated resort and landmark for Cyprus and the wider region, offering a range of attractions and entertainment options including luxury accommodation, fine dining, recreation and MICE facilities. City of Dreams Mediterranean is set to boost tourism in Cyprus, attracting an additional 300,000 tourists annually and contributing significantly to alleviate seasonality. During the construction phase, City of Dreams Mediterranean is expected to create an estimated 4,000 local job opportunities, and approximately 2,500 permanent jobs once open.

Melco also operates Cyprus Casinos in Nicosia, Ayia Napa, Papos, Larnaca and Limassol.

POSITION SUMMARY:

Technical Compliance Manager will be advising on technical regulations, requirements and standards. Also, the Technical Compliance Manager, will assess and analyze any technical compliance gap in order to provide the team with the respective technical solutions. In addition to that, liaising with legal department will be necessary as well as keeping up with any changes on technical requirements.

Works closely with Gaming Operations team members and managers for smooth execution.

PRIMARY RESPONSIBILITIES:

• Performs audits
• Recommends changes and alterations
• Tracks regulatory compliance activities
• Ensures regulatory changes are properly and effectively communicated
• Maintains files of outstanding regulatory issues
• Maintains regulatory performance documents and spreadsheets
• Consults with the technical department
• Organizes and leads meetings with the technical department
• Develops, implements, and recalls activities including planning, support and communication within the department

QUALIFICATIONS:

Education

• Degree in Law, Business Administration or any other related field
• Experience in technical regulations, technical requirements and standards.

Experience

• 5 years or more relevant experience in a related position
• Previous experience in the gaming industry will be considered as an advantage
• Technical experience

Skills

• Excellent MS Office suite knowledge, especially Word, Excel
• Ability to communicate technical and non-technical information
• Good understanding of gaming legislation
• Knowledge of gaming industry standards
• Fluency in Greek and English is a must, both spoken and written
• Very good communication skills
• Good multitasking and prioritization skills
• Excellent organizational skills and ability to work in a paperless office
• Excellent negotiation skills and coordination between departments

PERSONAL COMPETENCIES:

• Thorough and detail oriented
• Achieves agreed objectives and accepts accountability for results
• Displays a high commitment to delivering results
• Leads others to achieve business objectives
• Communicates effectively
• Displays the highest level of integrity
• Ability to maintain discretion
• Ability to work under pressure
• Self-motivated
• Approachable
• Co-worker
• flexible and accommodating
• Receptive and versatile in adopting new approaches and practices to meet changing circumstances