Operations Manager

360 Chartered PR Consultants



360 Chartered PR Consultants

#3C91289

Type: Full time

360 Chartered PR Consultants

Representing our client, WILTON Coffee House in Limassol, we are seeking to recruit an Operations Manager and are offering a highly competitive salary.

About Us: Wilton Coffee House is a popular coffee house that focuses on great coffee, light food, and a friendly atmosphere. We’re seeking an Operations Manager to help us run smoothly and ensure our customers’ satisfaction.

Key Responsibilities:

  • Lead Daily Operations: Oversee all aspects of coffee house service, from barista workflow to front-of-house, ensuring exceptional quality and smooth coordination.
  • Staff Management: Recruit, train, and supervise team members; foster a collaborative and enthusiastic work culture; schedule shifts.
  • Customer Experience: Ensure every guest receives friendly and attentive service; handle feedback professionally to maintain customer satisfaction.
  • Quality Assurance: Uphold high standards for coffee and food preparation, cleanliness, and safety.
  • Budget Oversight: Monitor sales, manage inventory, help plan promotions, and assist with financial planning to meet targets.
  • Continuous Improvement: Identify opportunities to optimize processes, enhance the menu, and develop our brand reputation.

What We’re Looking For:

  • Experience (3-5+ years) in coffee shop management or a similar role.
  • Good knowledge of coffee.
  • Strong leadership and people skills.
  • Organized and good at solving problems.
  • Comfortable with computer systems for inventory and sales.
  • Great communication skills.
  • Able to work flexible hours, including weekends.
  • A passion for coffee and customer service!

What We Offer:

  • Competitive pay (Salary: €2.000 – €3.000 gross monthly, based on experience).
  • A chance to lead a great team.
  • A friendly work environment.
  • Opportunities to grow.
  • Staff discounts.

Why Join Wilton Coffee House?

  • A friendly and dynamic atmosphere with opportunities for professional growth.
  • Be part of a brand passionate about coffee, community, and service excellence.

How to Apply: Please submit your resume along with a brief letter detailing why you would be an excellent fit to this position to [email protected] with the Subject: Operations Manager / WILTON Coffee House

Application Deadline: August 31, 2025

We look forward to meeting you!

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