Περιγραφή
Zealots of Nature a company that specializes in Personal Care and Cosmetics, part of COCO-MAT Group of companies, is currently seeking:
Sales & Customer Support Assistant
About the role: As a Sales & Customer Support Assistant you will play a crucial role in ensuring the smooth and efficient operations of the sales department. This position involves supporting the sales team with various administrative tasks, managing customer inquiries, preparing sales reports, and assisting with order processing and customer relationship management.
Key Responsibilities:
Provide administrative support to the sales team
Perform cold calls to potential and existing leads to identify new business opportunities
Handle order entry, processing, and delivery tracking
Manage inventory levels and assist with order fulfillment
Respond to customer inquiries regarding product information, pricing, and order status
Resolve customer issues or complaints in a professional and timely manner
Maintain and update customer records in the CRM system
Απαραίτητα Προσόντα
Qualifications:
Bachelor’s degree (in Business, Marketing, or a related field preferred)
Previous experience in a sales support, sales administration, or customer service role
Experience with CRM software is a plus
Proficiency in English
Skills:
Ability to work independently and as part of a team
Strong attention to detail
Proactive and resourceful with a positive attitude
Customer-focused mindset with a commitment to providing exceptional service
Παροχές
The company offers:
A permanent, full-time role in a growing and creative team
A positive, people-first culture that values initiative and ownership
Opportunities for personal and professional development within a purpose-driven company
Private health insurance
Αποστολή βιογραφικού
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