Store Manager

#SU89155

Type: Full time / Contract

Location: Nicosia

Reporting line: Operations Manager

Scope and General Purpose

As the Store Manager for Umami Sushi & Pan Asian Restaurants in Nicosia, you will be fully accountable for the overall performance of the restaurant, including both front-of-house and back-of-house operations. You are expected to adopt a hands-on leadership approach, ensuring our brand standards are upheld and continuously improved. Your primary responsibility is to deliver exceptional service and high-quality food while managing operational efficiency and team development.

Key Responsibilities

• Accountable for the management of the restaurant on a day-to-day basis, ensuring correct standards and results are in place/ achieved.
• Actively manage the company’s standards of exceptional food quality and service and see they are continuously being strived for.
• Improving internal processes for better productivity.
• To achieve budgeted sales and costs targets.
• Developing key performance goals and managing the performance of staff.
• Overseeing, hiring and scheduling staff, tracking cash flow and setting sales goals for their team.
• Make sure the restaurant operates within all relevant local employment legislation.
• Overseeing large projects and interpreting performance reports.
• Implement and communicate any changes in the law as they occur.
• Ensure staff and management appraisals and ongoing training of all levels of staff are completed to time using development tools provided.
• To take full accountability for coaching and developing junior managers and staff, seeking to constantly improve their knowledge and abilities using the training manuals and support information provided.
• Maintain staff discipline and take necessary action where appropriate, follow company procedures and local legislation with regards to employment law and disciplinary action.
• Actively promote the restaurant in the local area through marketing and drive sales and profitability by constantly striving for increased share of marketplace.

Key Attributes

• Strong interpersonal and communication skills across all levels.
• Hands-on, proactive management style with focus on excellent food, service, and customer experience.
• Positive, energetic, and motivating presence with a good sense of humor.
• Calm, consistent, and solution-oriented approach.
• Tustworthy, dependable, and flexible with a strong work ethic.
• Attention to detail and the ability to work within financial and operational targets.
• Inspiring leadership skills with a passion for hospitality and team development.
• Confidence in making data-driven decisions and driving continuous improvement.

Required Qualifications & Experience

• 3–5 years of relevant experience in the hospitality industry, including at least 2 years in a managerial or supervisory role.
• Proven leadership and team development abilities.
• Strong customer service orientation.
• Thorough understanding of Cyprus health & safety, food hygiene, and labor laws.
• Experience managing labor costs and driving profitability.
• Strong planning, organizational, and problem-solving skills.
• Previous experience as a General Manager or Assistant General Manager in a high-volume restaurant or catering environment.

Scope and Impact

This position plays a pivotal role at the restaurant level, directly shaping customer experiences and team culture. Your performance will have a direct impact on our brand reputation in the Nicosia region and influence future opportunities for brand expansion and success.

Application Process:

At Umami Sushi & Pan Asian Restaurants, we provide a dynamic work environment that prioritizes work-life balance and take pride in our team spirit. As a people-driven organization, we are dedicated to the personal and professional development of our employees.

If this role interests you, please forward your CV to [email protected] and become part of a Group that values your growth and well-being.