Technical Advisor

#AS89357

Type: Full time

Grown from a one-man business into a global leader, STIHL Group develops, manufactures, and distributes power tools for professional forestry and agriculture, garden and landscape maintenance, the construction sector, and private garden owners. The product range is complemented by digital solutions and services. Products are distributed through authorized dealers and STIHL’s own online shops – which will be expanded internationally over the next few years – including 43 sales and marketing subsidiaries, about 120 importers, and more than 55,000 servicing dealers in over 160 countries.

Founded in 1926 and with headquarters in southern Germany, STIHL has been the world’s top-selling chain saw brand since 1971. With a workforce of almost 20,000 employees, the family-owned business generated 5.3 billion euros in revenue in 2024.

ANDREAS STIHL SINGLE MEMBER SA has been the Greek distributor for the STIHL brand from 1999 and in 2023 established a branch in Nicosia, Cyprus. Our team is currently expanding and we are looking for a Technical Advisor to join our branch, based in Nicosia, Cyprus

Key responsibilities:

This position is responsible for maintaining focus on quality customer service, increasing sales, and STIHL equipment maintenance and repair. The successful employee will consistently provide quality customer service, actively seek projects to complete, order STIHL parts as needed, fill out warranty paperwork and process repairs in a quick and efficient manner.

More specifically:

• Providing technical guidance and training to the dealer network (branches and points of sales).
• Communicating with dealers and end-users regarding technical or commercial issues (via phone or email).
• Managing processes related to branch safety and maintenance in collaboration with the Technical Manager.
• Handling the procedure for receiving, inspecting, and repairing machinery/tools (both in and out of warranty).
• Supporting the technical department in seminars, demonstrations, events, and dealer network conferences.
• Coordinating and reporting technical issues to company headquarters.
• Following up with dealers to ensure timely and effective resolution of technical matters.

Candidate’s profile:

• Minimum 3 years of experience in a similar technical role (mandatory).
• University degree in Mechanical Engineering or a related field (preferred).
• Proficient in Microsoft Office or equivalent software.
• Excellent command of the Greek language (oral and written).
• Fluent in English; knowledge of an additional language will be considered a plus.
• Strong customer service and problem-solving skills.
• Highly organized, self-motivated, and team-oriented.
• Ability to manage time efficiently and demonstrate attention to detail.
• Professional, reliable, and capable of working independently.

We offer:

• Competitive salary based on qualifications and experience.
• Dynamic and stable work environment within a reputable multinational group.
• Opportunities for career development and technical training.
• Supportive and professional team culture.
• Company mobile phone and laptop.
• Company car.

📩 Interested candidates are invited to send their CV to [email protected] quoting “TECH06S” in the subject line.
All applications and personal data will be treated with strict confidentiality and used solely for recruitment purposes. Only shortlisted candidates will be contacted.