The name SYNRGO was devised from taking a spin on the Greek word for ‘collaborate’, which is at the heart of everything we do. We are a highly connected team, that values collaboration and teamwork. Also, just as important, we collaborate with our customers to ensure we are offering the best possible services to enhance their business needs.
SYNRGO is a one-stop source for managing, recording, and delivering documents for the mortgage industry. SYNRGO has twenty-five offices nationwide, 300 employees, and extensive experience over the past twenty-five plus years in all aspects of mortgage document handling. With combined experiences of over 42 years, we are the most highly skilled and equipped recording service provider nationwide.
National Recording Clerk
The National Recording Clerk will require review and processing of time-sensitive deeds and updating computer records on multiple local databases which are processed from paper and/or document image into our database. This position files, retrieves, and processes real estate legal documents. This administrative position must have strong organizational skills, ability to learn new software, and display excellent customer service skills. You will work with our Clients and fulfill their data entry needs. Must be able to multitask and be courteous and helpful.
Responsibilities:
Learn to abstract, scan and submit recordable real estate documents using multiple company operating systems while maintaining strict deadlines in place.
Receive rejection notices through electronic systems and respond effectively and accurately. ·
Communicate detailed rejection notifications to clients through telephone and email and assist in making the needed corrections to complete the successful recording of the transaction.
Sort recorded document packages per client and correctly tag the packages to be returned per company procedures.
Address client inquiries and requests via phone call and email.
Utilize company specific tools to research and reconcile daily billing as it pertains to the operation.
Requirements:
1-2 years in Banking, Insurance, and/or Real Estate industry
Excellent Customer Service Skills
Excellent verbal and written communication skills
Proficient computer and typing skills
Proficient with Microsoft Office
Excellent attention to detail and data entry skills
Strong knowledge of New York Recording’s and other Northern States
Key Attributes
Strong knowledge of lender loan documents (promissory note, right to cancel, mortgage, etc.)
Experience in auditing documents for funding purposes
Excellent time management and multi-tasking skills, without compromising production or quality
Metric Expectations – 4 full closing packages per hour
Versatile Team player and Problem Solver – create wins and goes the extra mile to get results
Dynamic communicator – both oral and written
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