Retail Specialist

The Utah Museum of Fine Arts is located on the campus of the University of Utah and offers visitors the opportunity to explore over 5,000 years of human creativity with a collection of over 20,000 objects and art works from classic Greek and Roman antiquities to cutting-edge, contemporary art. Founded in 1914, the UMFA is the state of Utah’s art museum, creating exhibitions and programs that serve a wide array of audiences. The UMFA is housed in the award-winning Marcia and John Price Museum Building. The Museum Store Clerk is responsible for delivering excellent customer service while welcoming guests to the store, maintaining displays, processing transactions accurately and demonstrate current Museum knowledge.

Responsibilities

Provides excellent customer service to Museum guests

a. Greets each guest with a friendly face and helpful attitude

b. Ability to multi-task and prioritize

c. Accurately process store transactions

d. Answers phone and responds to voicemail

e. Complete cleaning and stocking duties while remaining aware of customer needs

Demonstrates museum knowledge

a. Responsible for general knowledge of Museum operations

b. Awareness of current exhibitions and programs

c. Receives updates via email, reviews general calendar and responds to email correspondence

d. Proficient in selling memberships and member benefits

e. Assist customers with calendar, exhibition, program and event questions

Minimum Qualifications

This is an entry-level position. Training will be provided. Demonstrated human relation and effective communication skills and the ability to pass a security clearance is required. Some positions require a minimum of six months cashiering experience.

Preferences

A successful candidate possesses exceptional customer service skills, is a self-starter with a dedication to quality, presentation and cleanliness. Reliability and dependability is a must.

Previous experience in retail or another customer driven environment.

Special Instructions Summary