DEPARTMENT: Box Office
REPORTS TO: Box Office Manager
FLSA STATUS: Hourly/Non-Exempt; Seasonal / Part-time
Summary
ASM Global, the leader in privately managed public assembly facilities, has an excellent and immediate opening for Ticket Seller at the ASM Global/The Greek Theatre. Under direct supervision, the Ticket Seller responsibilities include processing single ticket sales, exchange, and tax credits at the facility’s box office.
Essential Duties and Responsibilities
Include the following. Other duties may be assigned.
Dispense tickets as requested by patrons; accept payment and make change accurately.
Answer questions efficiently and courteously concerning admission fees, fares, schedules, reservations, coming attractions and ticket policies.
Exchange tickets and process tax credits for box office patrons.
Balance all applicable transactions for the date of service and complete all necessary reports before departure.
Open cash and all monies, checks, vouchers, coupons, or credit cards received during daily sales.
Keep daily balance sheet of cash received and tickets sold in the form of a sales report.
Maintain a daily audit of all ticketed events.
Work extended and/or irregular hours including nights, weekends and holidays, as required.
Qualifications
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Education and/or Experience
High school diploma or GED
One (1) year experience preferred.
Skills and Abilities
Demonstrate exceptional customer service skills; respond promptly to customer needs, respond quickly to requests for service and assistance; able to handle most box office questions without assistance.
Exhibit a professional attitude and appearance at all times.
Calculate mathematical computations and handle financial transactions rapidly and accurately in a fast-paced environment.
Follow oral and written instructions and communicate effectively with others in both oral and written form.
Work well independently, exercising judgment and initiative, as well as in a team environment with a diverse group of people.
Remain flexible and adjust to situations as they occur.
Maintain an effective working relationship with clients, employees, exhibitors, patrons, and others encountered in the course of employment.
Work effectively under pressure and/or stringent schedule and produce accurate results.
Computer Skills
Operate computerized ticketing system, standard office equipment, and basic computer programs.
Knowledge of Ticketmaster and AXS ticketing systems a plus
Other Qualifications
Must pass credit check/background check.
Member of IATSE LOCAL 857. You have 30 days to join the union if not a current member.
Physical Demands
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this job, the employee is regularly required to move around the facility; to stand for long hours during events; talk and hear. This position may require work inside or outside of the building, as needed by events. Must be able to sit for long periods at a time.
Note
The essential responsibilities of this position are described under the headings above. They may be subject to change at any time due to reasonable accommodation or other reasons. Also, this document in no way states or implies that these are the only duties to be performed by the employee occupying this position.
To Apply
Apply at- https://recruiting.adp.com/srccar/public/RTI.home?c=1152751&d=ExternalCareerSite&r=5000716732106#/
Edva Rivas
ASM Global ‐ The Greek Theatre
2700 N Vermont Avenue
Los Angeles, CA 90027
Applicants that need reasonable accommodations to complete the application process may contact (323) 606-8441.
ASM Global is an Equal Opportunity/Affirmative Action employer, and encourages Women, Minorities, Individuals with Disabilities, and protected Veterans to apply. VEVRAA Federal Contractor.
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