Administration
Directs the operation for one residential area on campus (1000-2000 residents); these areas include Edgewood (University Lofts, Patton Hall, Greek Housing), University Commons, Piedmont Central and Piedmont North
Manages staffing, programming and operational budgets in the amount of approximately $500,000
Leads/serves on departmental committee and workgroups
Participates in senior staff 24-hour on call rotation for residential campus population
Writes reports, assessments and evaluations of programs, services and activities in residential area
Serves on the University Housing director’s senior leadership team, which involves assisting with developing departmental goals, policies and practices
Ensures that staff update the University Housing website with information for designated residential area
Serves in the absence of the Associate Director of University Housing as needed
Prepares and monitors budgets for residential and functional area
Participates in departmental/divisional meetings and trainings as appropriate
Fulfills other duties or special projects as assigned
Safety and Security and Customer Service
Manages emergency situations and incidents involving residential students and guests, including accompanying students to the hospital (live-on ADs only) and communicating with emergency contacts
Serves as the first point of contact for professional staff on duty (particularly after hours and on weekends) in responding to maintenance, crisis, and emergency situations involving students living within University housing
Manages and refers customer service issues, answer questions, and clarify policies and procedures
Manages the student move-in and move-out processes for residence halls/apartments in their areas
Fosters safe, supportive, and inclusive residential communities
Collaborates with the Dean of Students Office, Counseling and Testing Center, Georgia State University Police, and other departments and units on campus in designing and implementing educational and social programs and services for students
Serves as a University Complainant, as requested, in judicial board hearings involving residential students. The Student Conduct Code affords students due process, which involves having the opportunity to ask questions to a complainant
Assists staff and students with managing and resolving emergencies, customer service and personnel issues in their assigned buildings, desks, and mailrooms
Staff Supervision, Selection, Training, and Development
Provides vision, direction, and training for a team of full-time staff (RHDs and AHDs) and student staff in developing and managing programs, procedures and activities in the residence halls, as well as student conduct and customer service needs and issues
Supervises, trains, develops, and evaluates direct reports which may include a combination of coordinator(s), residence hall directors, graduate assistant and a senior administrative coordinator
Designs and leads staff development and evaluation activities, programs, and processes for the designated area team
Organizes full-time staff recruitment and selection in residence life, which includes: regularly reviewing job descriptions and updating positions, as well as determining placement of full-time staff in designated area
Interprets and enforces Community Living Guide and Student Conduct Code policies, Housing and Panther Meal Contract, and procedures for staff
Communicates regularly with full-time staff through meetings, one-on-ones, and email
COLLATERAL RESPONSIBILITIES – Residential Community Development
Designs, implements, and evaluates area-wide programs and activities in residential areas
Supports the academic mission of the University, the co-curricular learning goals and student engagement activities of the Division of Student Success and the University Housing Residential Curriculum
Collaboration with Student Engagement colleagues on development and implementation of equity, diversity and inclusion programming for the general student population and student employees, including but not limited to students employed by University Housing.
Collaboration on development and implementation of division-wide programming to meet the learning outcomes of the College to Career Quality Enhancement Plan.
Participation in staff meetings with the Student Engagement team to ensure alignment with specific programmatic initiatives across the division.
Supervises, trains and evaluates Coordinator for Residential Leadership and Civic Engagement
Chairs University Housing Equity, Diversity and Inclusion committee
Develops and implements Panther Ambassadors for a Culturally Competent Campus (PAC3) curriculum
Attends and completes certification for Intercultural Development Inventory administration and coaching
Develops intentional development activities for professional staff (Ubuntu) and para-professional staff (SLI training) members to be conducted at specific trainings and throughout the year
Provides direction for student leadership and civic engagement programs and services, which includes University Housing hall government and Panther LEAP
Monitors current trends and promising practices in student development, EDI, leadership and fraternity/sorority life
Uses Residential Curriculum and NASPA/ACPA competencies as marks for goal progress and accomplishment
Assesses and evaluates learning outcomes related to cultural competence
Disclaimer: This job requisition provides a high-level job definition. It is not intended to provide a comprehensive or exclusive list of job duties. As such, job duties and/or responsibilities within the context of this job requisition may change at the discretion the employee’s direct supervisor.
Qualifications: Master’s degree in College Student Personnel, Counseling, or Higher Education Administration or equivalent and four years of related experience; or a combination of education and related experience. At least one year of experience must be in a supervisory capacity.
College/Business Unit: Housing
Department: University Housing
Location: Atlanta Campus
Shift: Varies
Salary : $64,313 – $67,173
Pay Grade: 2-3
FLSA Status: Exempt
Job Type: Full Time (Benefits Eligible)
Job Posting: 10/07/21, 2:23:16 PM
Closing Date: 10/31/21, 10:59:00 PM
Preferred Hiring Qualifications:
Experience working closely with students from diverse backgrounds in a higher education setting.
Experience dealing with sensitive and confidential issues
Experience with DEI programming and facilitation
The successful candidate must also be able to demonstrate:
Application and practice of student development approaches
Experience working with first-year and second-year student programs
Ability to establish and maintain effective student/staff relationships
Knowledge and familiarity with academic advising or intervention strategies
Knowledge and skill in supervisory practices and techniques
Knowledge of counseling, conflict management and crisis intervention strategies
Understanding of the budget processes and preparing detailed reports
Sound organizational and administrative skills
Effective written and oral communication skills
Additional Preferred Qualifications:
Special Instructions:
An application, resume, cover letter and contact information for 3 professional references are required for consideration.
Please note, Georgia State University’s career board updates daily and requisitions are subject to be removed without prior notice or before the posting expires.
Apply Now
To help us track our recruitment effort, please indicate your email/cover letter where (vacanciesingreece.com) you saw this job posting.