Athanasia ******

Athanasia Raggou

Date of birth: 28/01/1980 Nationality: Greek Gender: Female

Tel: (+30) 6946757206 Email: nassia.raggou(at)gmail.com Home Address: 25 Sevasteias Street, 15771, Athens, Greece
WORK EXPERIENCE
15/01/2021 – CURRENT – Athens, Greece

ADMINISTRATIVE ASSISTANT – SECRETARY AT THE MINISTRY OF MIGRATION AND ASYLUM – EUROPEAN ASYLUM SUPPORT OFFICE (EASO)

I refer to the Governor of the Reception and Identification Service. The main tasks I undertake on a daily basis, include the provision of day-to-day office management, internal management of room booking and general administration and secretarial support. Mostly, I assist the Governor in his daily tasks, including practical support, such as preparing letters, notes, booking and purchasing tickets, managing missions, drafting documents, templates and reports, etc. Other responsibilities include managing documents, registering incoming and outcoming correspondence, screening of incoming mail and phone calls and providing project assistance/implementation support.

01/10/2007 – 31/12/2020 – Athens, Greece

EXECUTIVE ASSISTANT – HELLENIC AMERICAN UNION

My position implied with general responsibilities of a personal assistant/secretary to the President and CEO of an organization, meaning keeping the agenda, scheduling appointments, preparing and sending correspondence and holding meeting minutes. My main responsibilities included organizing and running the daily tasks and supervising the office staff in order to ensure smooth operations. Additionally, I prepared all the required presentations for Press Conferences and meetings. Office material supplies were monitored on a weekly basis, in order to be of sufficient quantities for the needs of the office. The fact that the President was involved with politics in the US, also gave me the possibility to learn and to practice my skills and academic qualifications on politics. Finally, the President of the Hellenic American Union was also President of the “International Congregation of Agia Sophia”, and actively involved with the Macedonian Issue, which provided me with tasks involving the writing of the drafts of the books the President was preparing on the subject, performing extensive research and evaluating and filing the members and organizing the Council’s activities. I acted as liaison for the Board of Directors and was responsible for the minute taking of the BoD meetings.

During my service at the Hellenic American Union, I was also appointed as coordinator of the english language examinations. This meant that I was the focal point of the candidates, the examiners and proctors, as well as the foreign language teachers. My responsibilities included the safe transfer of the examination material, the smooth operation and professional conduct of the testing.

01/06/2006 – 30/09/2007 – Athens, Greece

PERSONAL ASSISTANT – MISTRAL S.A.

I was responsible for getting the funds from the Factoring companies, for the invoice recording and for the characterization of the products. During the week, one of my responsibilities was also to monitor and attend the liquidation of the cheques to our suppliers, as well as to maintain good relationships with our customers in the E.U. Furthermore, I had to conduct statistical analysis for the sales, the profits and the margins to the countries abroad.

01/09/2004 – 30/05/2006 – Larissa, Greece

STORE MANAGER, FAMILY BUSINESS – DEZIR S.A.

I was working within the family business where my responsibilities were not confined only to the sale of the products, but also to the ordering, collection and pricing of the stuff, as well as the employment of new personnel. There was very close communication with our suppliers and monitoring of the stores’ inventory.

01/11/2003 – 30/03/2004 – London, United Kingdom

TRANSLATOR – BBC PRESS AGENCY

My main responsibility was the translation of news, especially those referring to the Olympic Games of 2004 and their progress. The translation was made from English to Greek and vice versa. I also had to promote them to the Greek Media.

10/02/2003 – 28/04/2004 – London, United Kingdom

MARKET RESEARCHER – HOLDEN JONES

I was firstly employed as an administrator, basically responsible for the data entry, but later on I was in charge of market research, which mainly concerned the employment of economic managers and accountants from large companies.

 

EDUCATION AND TRAINING
01/07/2008 – 30/09/2008 – Pellinis 8, Athens, Greece

ERP SPECIALIST – KEK Diavlos

09/2002 – 09/2004 – 166-220 Holloway Road, London, United Kingdom

MRES IN EUROPEAN STUDIES – London Metropolitan University

09/1998 – 08/2000 – Wulfruna St, Wolverhampton, United Kingdom

BA (HONS) COMBINED STUDIES – University of Wolverhampton

 

LANGUAGE SKILLS

Mother tongue(s): GREEK
Other language(s): GREEK SIGN LANGUAGE

ENGLISH C2

SPANISH B1

ITALIAN B2

FRENCH A1
DIGITAL SKILLS
Outlook Google Docs Skype Zoom Facebook Internet user LinkedIn Social Media Google Drive Gmail WhatsApp Research and analytical skills Windows 10 Microsoft Teams E-mail use Youtube Microsoft Office 365 Content writing excel Strong Computer Skills Whatsapp MS Office Tools

 

ACTIVITIES
06/2011 – CURRENT

University of Wolverhampton Ambassador in Greece

09/2002 – 10/2004

Member of the Online Teaching Assistance (OTA) of Brainmass

 

 

 

HOBBIES AND INTERESTS
Music (composing, playing)

Dancing (classical ballet)

Travelling

 

CONFERENCES AND SEMINARS
2019 – Hellenic American Union, Athens

“GDPR IS Workshop”

Hellenic American Union, Athens

Europe in Discourse

27/04/2021 – 28/04/2021 – EASO – Online

Reception (REC – EN – v. 1.1M) EASO

In depth understanding the Reception Conditions Directive (RCD) and introduction to the various phases in the reception process, including the identification of special reception needs of applicants for international protection, as well as a to range of skills, including setting professional boundaries, communicating in an intercultural environment, dealing with stakeholders and managing conflicts.

14/05/2021 – EASO – Online

Information Provision and Communication with Asylum Seekers