Assistant Director, Housing (Working Title: Assistant Director, Staff Recruitment & Development)

Administration

• Directs the operation for one residential area on campus (1000-2000 residents); these areas include Edgewood (University Lofts, Patton Hall, Greek Housing), University Commons, Piedmont Central, and Piedmont North
• Manages staffing, programming, and operational budgets in the amount of approximately $500,000
• Leads/serves departmental committee and workgroups – Participates in senior staff 24-hour on-call rotation for the residential campus population
• Writes reports, assessments, and evaluations of programs, services, and activities in a residential area
• Serves on the University Housing director’s senior leadership team, which involves assisting with developing departmental goals, policies, and practices
• Ensures that staff update the University Housing website with information for designated residential area
• Serves in the absence of the Associate Director of University Housing as needed
• Prepares and monitors budgets for residential and functional areas
• Participates in departmental/divisional meetings and training as appropriate
• Fulfills other duties or special projects as assigned

Incident Response, Students Development and Customer Service

• Manages emergency situations and incidents involving residential students and guests, including accompanying students to the hospital (live-on ADs only) and communicating with emergency contacts
• Serves as the first point of contact for professional staff on duty (particularly after hours and on weekends) in responding to maintenance, crisis, and emergency situations involving students living within University housing
• Manages and refers customer service issues, answer questions, and clarify policies and procedures
• Manages the student move-in and move-out processes for residence halls/apartments in their areas
• Designs, implements, and evaluates area-wide programs and activities in residential areas
• Supports the academic mission of the University, the co-curricular learning goals, and student engagement activities of the Division of Student Success and the University Housing Residential Curriculum
• Fosters safe, supportive, and inclusive residential communities
• Collaborates with the Dean of Students Office, Counseling and Testing Center, Georgia State University Police, and other departments and units on campus in designing and implementing educational and social programs and services for students
• Serves as a University Complainant, as requested, in judicial board hearings involving residential students.

Staff Supervision, Selection, Training, and Development

• Provides vision, direction, and training for a team of full-time staff (RHDs and AHDs) and student staff in developing and managing programs, procedures, and activities in the residence halls, as well as student conduct and customer service needs and issues.
• Supervises, trains, develops and evaluates direct reports which may include a combination of coordinator(s), residence hall directors, graduate assistant, and a senior administrative coordinator
• Designs and leads staff development and evaluation activities, programs, and processes for the designated area team
• Organizes full-time staff recruitment and selection in residence life, which includes: regularly reviewing job descriptions and updating positions, as well as determining placement of full-time staff in designated area
• Interprets and enforces Community Living Guide and Student Conduct Code policies, Housing and Panther Meal Contract, and procedures for staff
• Communicates regularly with full-time staff through meetings, one-on-ones and email

Functional Area Responsibilities- Staff Recruitment and Development

• Supervises, trains, and evaluates Coordinator for Student Staff Selection and Training
• Chairs professional development committee, co-chairs professional staff search committee with HR coordinator and co-chairs student staff selection and training committee with the coordinator for student workforce development
• Serves as liaison for University Housing with multiple administrative and academic departments to collaboratively carry out residential curriculum learning outcomes
• Assess and evaluate staff recruitment and training initiatives
• Serves as a resource for professional staff for training and development
• Attends and completes Targeted Selection training and assists in training University Housing staff members
• Provides direction and oversight for all professional staff and student staff recruitment, selection, and training processes
• Coordinate web presence for staff portal and for recruitment of professional staff

Disclaimer: This job requisition provides a high-level job definition. It is not intended to provide a comprehensive or exclusive list of job duties. As such, job duties and/or responsibilities within the context of this job requisition may change at the discretion the employee’s direct supervisor.

Qualifications: Master’s degree in College Student Personnel, Counseling, or Higher Education Administration or equivalent and four years of related experience; or a combination of education and related experience. At least one year of experience must be in a supervisory capacity.

College/Business Unit: Housing

Department: 916100000

Location: Atlanta Campus

Shift: varies

Salary : $64,313-$67,173

Pay Grade: 2-3

FLSA Status: Exempt

Job Type: Full Time (Benefits Eligible)

Job Posting: 11/16/21, 2:05:35 PM

Closing Date: 12/06/21, 10:59:00 PM

Preferred Hiring Qualifications:
Preferred Qualifications:
Experience working closely with students from diverse backgrounds in a higher education setting.

Experience dealing with sensitive and confidential issues

Additional Preferred Qualifications:
The successful candidate must also be able to demonstrate:

• Application and practice of student development approaches
• Experience working with first-year and second-year student programs
• Ability to establish and maintain effective student/staff relationships
• Knowledge and familiarity with academic advising or intervention strategies
• Knowledge and skill in supervisory practices and techniques
• Knowledge of counseling, conflict management and crisis intervention strategies
• Understanding of the budget processes and prepare detailed reports
• Sound organizational and administrative skills
• Effective written and oral communication skill

Special Instructions:
Attach/include resume and cover letter

Please note, Georgia State University’s career board updates daily and requisitions are subject to be removed without prior notice or before the posting expires.