FxPro
Join FxPro: a leading international fintech company. Be a part of our expanding international team, with offices in Limassol, London, Nassau, and Dubai. FxPro boasts a diverse workforce of over 500 employees representing 40 nationalities, making it an exciting and dynamic workplace. At FxPro, we see each team member as an integral part of our success story.
As the Head of Cards Operations, you will lead the strategy, execution, and optimization of all card-related operational processes. This includes oversight of card issuance, transaction processing, cost efficiency, fraud operations, dispute management, scheme compliance, and partnerships with processors, card networks and card manufacturers. The ideal candidate is deeply familiar with the operational demands of digital-native financial services and thrives in a high-growth, fast-paced environment.
Responsibilities
- Ensure the smooth and timely cards issuance and re-issuance
- Create/improve/maintain/monitor relationships with Card Schemes
- Take care of the Clients’ Cards requests
- Improve existing and suggest new card features
- Coordinate, monitor and ensure the technical implementation with card processors and other Card Management systems
- Assist the BI team in identifying and structuring the data from the various vendors relating to card transactions
- Work closely with COO for delivering and maintaining a competitive card product and new features to our clients
Requirements
- Bachelor’s degree in Business, Finance, Information Systems, Engineering or a related field
- 10+ years of experience in banking or fintech, with a strong background in card operations
- Deep knowledge of card processing systems, regulations, and operational workflows
- Proven leadership experience managing large operational teams
- Strong understanding of card scheme rules (Visa, Mastercard, Amex, etc.)
- Excellent communication, problem-solving, and project management skills
Our benefits
- Excellent compensation package
- Medical insurance
- Provident fund
- In-house gym with a personal trainer
- Free daily lunch catering, snacks, and beverages
- Company discount card for various products & services
- 21 days of annual leave and 10 days of sick leave annually
- Shuttle bus service from Limassol
- Birthday certificate program
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