Pollen is a global market leader in word-of-mouth sales in live entertainment and the travel industry. We enjoy working with some of the biggest college campuses across North America and are the number one travel and event partner for Greek life. The event operations department is responsible for planning, coordinating and executing all events.
You will become the integral cog between functional lines including sales, client success, finance and operations to ensure our travelers are set to have a smooth experience and the best trip of their collegiate life. This is an exciting time to join the Pollen team as part of the formal operations function as we expand our collegiate operations across North America.
In your first 12 months, you will:
Master the process and tools used to manage formal event operations for Pollen Travel.
Review and sign contracts for vendors and traveler groups – making changes / addendums to contracts as necessary.
Sourcing Venues, transportation, and hotels when adding after the original contract is signed.
Create and send operations bundle to travelers.
Rooming list templates and deadlines, payment deadlines, bus itinerary templates and deadlines, incidentals forms to be completed.
Communicate with clients and vendors, before, during, and after the event(s) to ensure proper planning, execution, and satisfaction on all sides.
Maintain client and vendor relationships, strengthening our partnerships for future opportunities.
Execute events in destination including loading and unloading buses, hotel check-in, venue set up and event execution.
About our culture
We are results focused so you can choose your own hours & take as much vacation as you need to drive results and perform at your best. Watch our CEO talk about our innovative culture.
Read our CEO’s open letter about our focus on Belonging, and about the mission of our women’s programme Illuminate.
Everyone is an equity owner in the company.
About Pollen
Pollen builds, curates, and delivers the best travel experiences using technology, a network of global partners, and a data-driven customer-led mindset – pairing world class entertainment with the world’s most exciting destinations.
Pollen brings you all the best experiences on pollen.co. We have two offerings: Pollen Presents and Pollen+. Pollen Presents curates experiences around your tastes and preferences you can’t find anywhere else. These experiences bring together music, sports, wellness and beyond to enable you and your friends to connect around one-of-a-kind itineraries in exciting destinations. Pollen+ always gets you more at music festivals and events when you book through us. Pollen+ partners with the biggest promoter brands and music festivals, including We Are FSTVL, Austin City Limits, Bonnaroo, C3, Electric Zoo, Live Nation and more.
Pollen was founded in 2014 by brothers Callum & Liam Negus-Fancey. Pollen is backed by prominent investors including Kindred, Northzone, Sienna Capital, Backed and Draper Spirit. Pollen has raised over $100 million in VC funding.
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